Effective Date: 23/06/2024
At iamconverter.com, we strive to ensure satisfaction with every purchase made on our platform. However, we understand that there may be times when you may request a refund.
1. Eligibility for Refunds
Refunds will be considered in the following circumstances:
- The purchased answer is not delivered within the specified time.
2. How to Request a Refund
To request a refund, please contact our support team to contact us within 14 days of your purchase. Include your transaction details and the reason for the refund request.
3. Processing Refunds
Once your refund request is received and approved, we will process the refund to your original method of payment within 7-10 business days. A notification will be sent to you confirming the refund.
4. Exceptions
Refunds will not be provided for:
- Answers that have been viewed or downloaded.
- Change of mind or dissatisfaction after the answer has been fully accessed.
- Purchases made by seekers for answers are non-refundable once the answer is accessed.
5. Contact Us
If you have any questions or concerns about our Refund Policy, please contact us.